Our Pledges

We aim to serve our local area with accessible, affordable, and purpose built care homes. All of our homes provide person-centred complex care based on the model first established by Professor Tom Kitwood of Bradford University.

The five pledges we make to residents in our care

L&M Pledges

We aim to ensure that each one of our homes have self-contained communities based on our values, in which residents and staff alike are part of a mutually supportive family. Within this family, the health, happiness, and well-being of every resident is of primary importance.

  • The care my father has received has been second to none. I cannot thank you enough for the work you do. You are a shining example of how a nursing home should be run.

  • Yes. I could live here quite happily. Yes. I’m 76 years old and my husband is 82. We don’t live very far away so it would be like a real home from home.

  • It’s good really, like a first class hotel for me, that’s my thoughts.

  • There’s space for people to sit around and have their own time. Absolutely stunning.

  • The facilities, food, activities, cleanliness etc are all as you would expect from a first class care home. We are really impressed and we would have no hesitation in recommending you.

  • Yes this home is like a 5* Hotel and the care is also 5*, my mum was in here for respite and the care she received was wonderful.

  • He loved the food. He had two lunches most days and a cooked breakfast!

  • This is an outstanding care home with friendly and approachable staff. On a first impression it reminds me of a five star hotel. My grandma settled in from day one!

  • Must be one of the nicest places I’ve ever seen!

  • Well. It’s just beautiful. Absolutely beautiful. Whoever’s built it has done a damn good job!

  • I’m just blown away to be honest with you. I’ve never seen a place like it in my life. It looks good from the outside even. When you come inside it’s like walking in heaven and that’s where I’ll be when I come here.

  • I’d be happy to put either of my parents in here.

  • It’s very impressive, obviously finished to a very high standard, very roomy, yes am mightily impressed.

  • Yes, the place is absolutely gorgeous, absolutely fabulous and very tastefully done.

  • Its amazing, so much thought has gone into this.

  • The staff are lovely and the facilities are second to none.

  • Wow, this place is amazing.

  • I would recommend this care home to anybody. The facilities are great, the staff are excellent, efficient and very caring – deserves 1st prize in the awards.

  • My husband was in for respite, it was relief to leave him somewhere so safe.

  • He settled in quickly and everyone loved him.

  • I’ve never seen anything like it.

  • This is the most beautiful home with the most caring staff, and excellent management. This should be the blue print for all care homes and I feel so lucky to have found it.

  • Lovely, just like a five star hotel.